For our client located in Brussels, we are looking for an INTERNAL SALES / BACKOFFICE ASSISTENT :
Sales and commercial management :
- Managing a portfolio of small and medium customers making less than 120 m3 per year
- Improve the relationship with the customers and the loyalty to AS 24
- Increase the range of services by cross-selling operations
- Launching communication operations by phone (new services, new stations, …) decided by the management
- Actively prospecting the market by phone
- Create and follow up of prospects
- Make tenders to customers by phone
Customers :
- Respond on requests and claims from customers. (telephone, mail)
- Contracts & files : check, input, rebates & additional services contracts like Eurovat, Passango, Viapass,….
- Order new customer cards
- Administration on « dépassement clients » and « retour Passango »
- Follow up of prospection / web orders
- Digitalizing of incoming contracts
- Back-up of team-member
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